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Usability Resources > Analysis > Contextual Enquiry Report
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Contextual Enquiry Report
The report is currently
only available in Adobe Acrobat PDF format
(File size: 207 KB).
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Enter your email for updates:  Gerry Gaffney interviews David Jaffe about the bizarre myth of customer service on the User Experience podcast.
 Gerry Gaffney and Daniel Szuc's Usability Kit is now available from Sitepoint.
Working with Apogee - Usability in Asia.
Listen to Gerry Gaffney's User Experience Podcast.
 
For usability training world-wide, visit Usability That Works.
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